Our main goal is to provide riders with the best possible service in order to make bike rental a simple and enjoyable experience.
To this end, you can contact Customer Service in one of several ways:
Call center *6070
>Sunday to Thursday from 07:00 to 21:00
>Fridays and eve of public holidays from 07:00 to 14:00
We will attend to emergency calls
>On weekday nights from 21:00 to 07:00
>On Fridays and the eve of public holidays
Walk-in Customer Service
At our offices in the Tel Aviv Municipality building located on 69 Ibn Gvirol Street, Tel Aviv.
>Sunday to Wednesday from 08:00 to 18:00
>Thursday from 8:00 to 15:00