If you find damaged bikes at a rental station (flat tires, broken or missing parts, etc.), or a defect with the bike you rented, please report it to us so that we can fix the problem quickly.

In any event of a fault, contact Customer Service at *6070 and specify the location of the rental station and/or of the said bike. We are responsible for repairing any faults, for your benefit.  

Reporting Problems Form
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